The Cost of Dark Patterns
And another look at LinkedIn. This time when accessing the website via my phone.
This screen frustrates me for a few reasons:
- It’s bad UX writing.
- It uses the principles of UX to nudge people into doing something they probably don’t want to do.
- Dozens of people had a hand in making this at the cost of doing something beneficial for the product or humanity at large.
- Some PM hit their vanity metric (app downloads) at the cost of a better product.